Contact our Swindon care agency to make a home care or domiciliary care enquiry for yourself or a loved one, or to refer someone professionally. We will make the conversation straightforward and supportive, with no obligation.
Our office team is available Monday to Friday, 09:00 to 17:00 GMT. If you call outside office hours, you can leave a voicemail or a message, and we will get back to you as soon as possible. Calls may be recorded for training and quality assurance purposes. If you have a genuine emergency outside office hours, please use the appropriate emergency service.
Response time: Same day or next working day
Email is a good option if you would like to provide detailed information about your needs, or if you prefer written communication. We aim to respond to all emails within one working day. If your enquiry is urgent, please indicate this in your email subject line.
Response time: Within 1 working day
You can write to us at Earnest Support Care Ltd, Unit 9, Pembroke Centre, Cheney Manor Industrial Estate, Swindon, SN2 2PQ. Please allow additional time for postal communication. If your matter is urgent, we recommend telephone or email contact.
Response time: Within 3 working days
If you would prefer to discuss your needs face-to-face, you are welcome to visit our office by appointment. Please contact us to arrange a convenient time. Meeting in person allows for a detailed conversation and gives you the opportunity to ask questions in a relaxed environment.
Response time: Within 1 working day
Unit 9, Pembroke Centre
Cheney Manor Industrial Estate
Swindon, SN2 2PQ
United Kingdom
Our office is located in the Cheney Manor Industrial Estate, a central location within Swindon. The office is easily accessible by car and public transport. From our location, we can quickly reach all areas across Swindon and into surrounding Wiltshire.
Individuals seeking care: If you are looking for home care support for yourself, please contact us to discuss your needs.
Family members and carers: If you are concerned about a family member's care needs, or you are a carer looking for support, we welcome your enquiry.
Healthcare professionals: GPs, hospital discharge teams, and healthcare professionals can refer patients to Earnest Support Care.
Social workers and commissioners: Local authority social workers and care commissioners can refer individuals or commission services from us.
Advocates and representatives: If you represent someone who may benefit from care, please contact us.
Job seekers: If you are interested in working with Earnest Support Care, please see our “Join Our Team” page for information on available roles and how to apply.
Our team approaches every enquiry with warmth and professionalism. When you contact Earnest Support Care, you can expect:
A friendly, welcoming response that takes your enquiry seriously.
A friendly, welcoming response that takes your enquiry seriously.
A confidential discussion of your (or your relative’s) care needs and circumstances.
Honest advice about whether and how we can help, and if we cannot, signposting to other appropriate services.
No pressure or obligation. We believe care should be a positive choice.
Information about next steps, including assessment and service commencement.
An opportunity to ask questions and get to know our team.
We aim to respond to all enquiries promptly. Typical response times are:
Earnest Support Care is located in the Cheney Manor Industrial Estate. Our premises are easily accessible by car. There is ample car parking available on site at no cost. If you are using public transport, the office is accessible via local bus routes.
07799 248331Call for quick AssessmentPlease contact us if you need specific directions or have any accessibility requirements. We are committed to ensuring our office is welcoming to all visitors.
When you contact Earnest Support Care, we may ask for personal information to respond to your enquiry and to discuss care. Your information is handled in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Information provided will be used solely for the purpose of responding to your enquiry and, if you go on to receive care, for delivering care and managing your account. You have the right to access, amend, or delete your information. Please see our Privacy Policy for full details of how we use and protect your data.
Whilst Earnest Support Care specialises in domiciliary care, we recognise that individuals may have multiple care and support needs.
If you contact us seeking a service we do not provide, or if we cannot meet your needs, we will be honest about this and, where possible, we will point you towards other appropriate services or organisations that may be able to help.
We are committed to making contact with Earnest Support Care accessible to everyone. If you have accessibility requirements or would prefer communication in a particular format or language, please let us know.
We can provide information in large print, audio format, easy read, or other formats. We welcome calls and visits and will do our best to accommodate your needs.